HVAC’s two business models in one shop
Most HVAC shops run two distinct business models simultaneously: maintenance & service (recurring contracts, planned visits, customer relationships) and emergency dispatch (after-hours no-heat / no-cool calls, one-time customers). Each requires different software, different scripts, and different KPIs.
This hub is structured around that split.
For HVAC operators
The maintenance side is where Jobber / Housecall Pro shine. The emergency-dispatch side is where prepaid platforms like PreDispatch shine. Many HVAC shops run both, deliberately.