FEATURES · FIELD SERVICE SOFTWARE

Everything you need to run
a modern service company.

Dispatch faster, get paid before the truck rolls, and run your whole operation from one screen. Eight tightly-integrated features built for locksmiths, HVAC, plumbing, appliance repair, and mechanics.

✓ Setup in minutes✓ No contracts✓ Cancel anytime
features field software management
app.predispatch.com / dispatch
Workspace
Dispatch 8
Schedule
Customers
Quotes
Invoices
Technicians
Today · 8 active jobs
▲ 23% paid upfront
Prepaid today
$2,840
No-shows
0 −4 vs avg
Avg dispatch
6m 12s
#4821 Car lockout · 412 Oak St PAID Dispatching…
#4820 HVAC tune-up · 88 Pine Ave PAID En route
#4819 Drain clog · 27 Maple Ct PENDING Awaiting pay
PreDispatch
Confirm your
service call
Service call fee
$89.00
Refundable if we can't help.
Pay & Dispatch →
stripe secured
Payment received · $89 · ready to dispatch
Trusted by 1,200+ service businesses across North America
tickKey LOCKSMITH
NorthStar HVAC
LOCK & KEY SOLUTIONS
Mike Automotive MECHANIC
FlowPro PLUMBING
BUILT FOR FIELD SERVICE

Everything you need to run a modern service company.

Eight features. One platform. Click any tile to see it in action.

01 · Dispatch

Dispatch Software

Smart dispatching that protects technician drive time and surfaces the right job to the right tech.

02 · Payments

Payment Before Dispatch

Collect the service-call fee upfront. Eliminate fake calls and no-shows. Your secret SEO weapon.

03 · CRM

Field Service CRM

Customer profiles, job history, call tracking, and technician notes — all searchable in one place.

04 · Technicians

Technician Management

Live status tracking, route visibility, and a mobile workflow technicians actually want to use.

05 · Scheduling

Scheduling Software

Drag-and-drop calendar with technician availability, dispatch slots, and automatic customer updates.

06 · Invoices

Invoice & Payment Software

Send quotes, collect online payments, and get paid faster with branded payment links.

07 · Quotes

Quote Approval Software

Send quotes that customers approve in two taps. Collect deposits before dispatching.

08 · Comms

Customer Notifications

SMS & email updates at every step — booked, paid, dispatched, en-route, complete.

★ Our flagship feature

Get paid before dispatching technicians.

No more fake calls. No more no-shows. No more wasted drive time. PreDispatch captures the service-call fee with a Stripe payment link the moment the call comes in — and only dispatches once payment lands.

  • Reduce fake / prank calls to near zero
  • Protect technician drive time — pay them for work that happens
  • Verify the customer is real before you commit a truck
  • Dispatch confirmation auto-fires when the payment clears
  • Reduce last-minute cancellations by 60–80%
01 · Incoming call
CK
Casey K.
Car lockout · 412 Oak St
UNVERIFIED 2 min ago
02 · Pay & dispatch
Service call fee
$89.00
Card •••• 424205/27
Pay $89 →
Secured by Stripe PCI DSS
03 · Dispatched
Marcus is en route · ETA 18 min · Customer notified
#4821
HOW THE PLATFORM FITS TOGETHER

From phone ring to paid invoice — in one tool.

01

Customer calls

Call comes in or customer books online. CRM auto-creates the job.

02

Send payment link

Stripe payment link captures the service-call fee. Customer is verified.

03

Dispatch & track

Job appears on tech’s phone. You see live location and status.

04

Invoice & close

Tech bills labor in-app at 0%. Funds settle. Job closes.

27%

Average no-show reduction in the first 30 days

6 min

Average time from incoming call to truck on the road

0%

Labor fee when you bill in-app — keep what you earn

$2.4k

Median monthly recovery from prepaid fees per shop

INDUSTRIES WE SERVE

Field service software, tuned for your trade.

Built for/locksmith-software/ →

Locksmith Software

Car lockouts, rekeys, and emergency calls — prepaid before the truck rolls.

Built for/hvac-software/ →

HVAC Software

Tune-ups, repair calls, and maintenance contracts in one calendar.

Built for/plumbing-software/ →

Plumbing Software

Service calls, drain jobs, and repipe quotes with deposit collection.

Built for/towing-software/ →

Towing Software

Roadside dispatch with prepaid hook fees and live ETA.

Built for/appliance-repair-software/ →

Appliance Repair

Diagnose fee captured upfront. Parts & labor billed in-app.

FREQUENTLY ASKED

Frequently Asked Questions About PreDispatch Features

Do I have to use all eight features?+

No. Start with Payment Before Dispatch or Dispatch and add the rest as you grow. Every feature works standalone, but they're strongest together.

How long does setup take?+

Most shops are live in under an hour. Import your customers via CSV, connect Stripe, invite your techs — that's it.

What does it cost?+

Pro is $75/month flat. We charge 8% on the prepaid service-call fee and 0% on labor billed in-app. Pays for itself in one service call.

Does it work on phones and tablets?+

Yes — technicians get a mobile app for iOS & Android, and dispatchers can run the whole platform from a tablet or browser.

Can I switch from ServiceTitan, Housecall Pro, or Jobber?+

Yes. We import your customer list, open invoices, and job history. Most shops are fully migrated within a week.

Stop chasing payment. Start dispatching with confidence.

Spin up your shop in minutes. Free up to 10 jobs/month — no card required.

✓ No contracts✓ Setup in minutes✓ Cancel anytime