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LOCKSMITH DISPATCH SOFTWARE

Locksmith Dispatch Software That Gets the Service-Call Fee Paid Before Your Tech Rolls

PreDispatch is locksmith dispatch software for mobile locksmith companies. Every lockout, car key, and rekey call gets a Stripe payment link, and your tech rolls only after the service-call fee clears. Built by locksmiths in the field.
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Locksmith dispatch software by PreDispatch

Stop driving to lockouts that cancel

You know this call. Someone is locked out at 11 p.m. and calls three locksmiths. Your tech heads out, and halfway there the customer finds a spare key or takes another company’s lower quote and stops answering. That’s drive time, fuel, and an after-hours slot you don’t get back.

The customer pays first

PreDispatch changes the order of operations: the service-call fee is paid, and then you dispatch.

Serious callers pay in a few taps

Callers who are serious pay in a few taps.

Shoppers drop out early

Callers who are still shopping drop out before your tech leaves.

How our locksmith dispatch software handles a lockout call

With PreDispatch locksmith dispatch software, every lockout, car key, and rekey call gets a Stripe payment link by text and email, and your tech rolls only after the service-call fee clears.
1
The customer calls or books online
Emergency lockout, car key, rekey, ignition, or commercial job.
2
Send a prepaid link
PreDispatch texts and emails a Stripe-secured payment link for your service-call fee or lockout deposit.
3
The fee clears and your tech is dispatched
The job lands in the tech’s app with address, prepaid amount, notes, and navigation. Then the customer signs, labor is billed in-app, and payout goes to your bank.
PREDISPATCH
Send service-call payment before dispatch.
Payment Request
$45
Customer
Verified
Job
Ready to dispatch
Dispatch Technician
ILLUSTRATIVE EXAMPLE

A $45 lockout fee paid by link
before the tech rolls.

Example (illustrative): the $45 service-call fee is paid by link, the job shows “Customer verified, Ready to dispatch,” and the technician gets the ticket with payment status already confirmed.

00 · 10 SMS received
PreDispatch
now · sms
Acme Locksmith via PreDispatch
JOB-4831 · Car key replacement · $45.00
Pay & confirm:
pdis.app/p/4831
Confirm payment
$45.00 USD
Pay $45.00
Payment Successful
$45.00
JOB-4831 · Car key
Paid with
VISA •••• 4242
Close
TODAY'S DISPATCH
Confirmed Locksmith Job Pending Locksmith Job
PENDING PAID
SERVICE CALL · JOB-4831
$0.00 awaiting customer
Customer verified Ready to dispatch
TECHNICIAN
Awaiting
M
Mark L.
2.1 mi · 14 min
STATUS
Awaiting payment
Dispatching…
En Route
CUSTOMER REQUEST
Car key replacement
823 Cedar St · 2014 Civic

Everything a locksmith company needs to dispatch and get paid

Owners, dispatchers, and technicians each get the view they need.

Smart Dispatching

Jobs go to techs once payment clears. A live map shows where your techs are, so you can assign the closest locksmith.

Prepaid Service Calls

Stripe payment link by SMS or email before dispatch. Powered by Stripe, PCI DSS compliant.

Customer CRM

Customer details and job history in one place.

Technician App

Techs share location, update statuses (en route, arrived, complete), and navigate from the app. Android app coming soon.

Quotes & Invoices

Online quote approval, auto-expiring unpaid quotes, labor billed in-app.

Real-Time Notifications

Status updates sync back to dispatch in real time.

Built for the calls locksmiths actually run

Residential lockouts: collect the service-call fee before a tech heads out at night. Car lockouts and keys: confirm the customer and payment before committing a tech and van. Rekeys: send a quote the customer approves online. Commercial jobs: keep every customer, job, quote, and invoice in one CRM record. After-hours calls: set after-hours surcharges per service type.
LockoutsCar KeysRekeysCommercial Jobs
Emergency Lockout
Paid service call · technician ready
Car Key Replacement
Customer verified · quote sent
Commercial Rekey
Scheduled · invoice ready

PreDispatch vs. generic dispatch software

Generic tools schedule first and collect later. PreDispatch collects the service-call fee before your tech rolls.
Generic dispatch tools
• Schedule first, collect later
• Tech drives out on an unconfirmed call
• Collecting at the door
• Separate payment step
PreDispatch
✓ Service-call fee collected before dispatch
✓ Tech gets a job that’s already paid
✓ Customer pays from their phone by link
✓ Stripe payment link built into the job
Stop dispatching to calls that never pay
Collect the service-call fee before your tech rolls. Start with the 14-day free trial (up to 30 jobs per month), or go to Pro for $75/mo plus 4% per prepaid service call. Also built for towing, plumbing, and HVAC dispatch.
Start your 14-day free trial
QUESTIONS, ANSWERED

Locksmith dispatch software FAQ

Answers on prepaid dispatch, pricing, the free trial, and payments.

As locksmith dispatch software, PreDispatch sends the customer a Stripe-secured payment link by text and email as soon as the job is created. Your technician is dispatched after the service-call fee clears, so callers who are still shopping around, or who find their spare key, drop out before your tech starts driving.
Yes. The customer pays the service-call fee, lockout deposit, or full ticket from their phone through the payment link before a locksmith is dispatched. Your tech arrives knowing the job is paid, so there is no collecting at the door.
Technicians get the job in the PreDispatch app once payment clears. The job ticket includes the customer details, address, prepaid amount, job notes, and a one-tap navigation link. En route, arrived, and complete statuses sync back to dispatch in real time.
Starter is a 14-day free trial that starts when you sign up, with up to 30 jobs per month and up to 2 technicians.
Pro is $75 per month plus 4% per prepaid service call, with 0% on labor billed in-app. Elite has custom pricing. Stripe's standard card-processing fees are charged separately, on top of the 4% platform fee. There are no contracts and you can cancel anytime.
Yes. The Starter plan is a 14-day free trial that starts when you sign up. It covers up to 30 jobs per month, up to 2 technicians, prepaid service calls, and basic reporting, so you can run real lockout and service calls through the locksmith software before choosing a paid plan.
Yes. Payments are processed by Stripe, which is PCI DSS compliant. Stripe's standard card-processing fees are charged separately, on top of the 4% platform fee.
Yes. You can send quotes that customers approve online, and unpaid quotes expire automatically after the window you set. When the job is done, the customer signs, labor is billed in-app, and the payout goes to your bank.
The Pro plan includes QuickBooks export, so you can move your job and payment records into your accounting workflow.
Run real calls through the 14-day Starter trial. Check how fast a caller gets the payment link, what the dispatcher sees before and after the fee clears, what the tech's job ticket includes, and how a quote is approved online and what happens when it expires unpaid. Full checklist: How to choose locksmith software: buyer's checklist.
Unlimited jobs, unlimited technicians, no per-seat fees, advanced reporting, custom pricing rules (service codes per job type with their own pricing, deposit rules, and surcharges), priority support, and QuickBooks export.
Still have questions? Talk to a locksmith specialist →