About PreDispatch

The field service software built around commitment.

PreDispatch was created to solve one of the biggest problems in field service: technicians driving to jobs that never happen. We help service companies collect service-call payments before dispatching — so every trip is worth taking.

01
Customer books a service call
02
Service-call fee is paid upfront
The appointment is now worth dispatching
03
Technician is dispatched

Most software dispatches. We make sure it's worth dispatching.

Every day, service businesses lose money to cancellations, no-shows, and customers who aren’t fully committed to the appointment. Most field service software focuses on scheduling and dispatching — very few address the financial commitment required before sending a technician.

That’s where PreDispatch is different. Our platform helps companies collect payment first — reducing wasted trips, improving cash flow, and helping businesses operate more efficiently.

Why we built it

After years working in mobile service industries, we saw the same challenge repeated across multiple trades.

Traditional dispatch software manages appointments.
PreDispatch helps ensure the appointment is worth dispatching in the first place.
01Customers booking appointments without commitment
02Technicians driving long distances for canceled jobs
03Businesses losing revenue to no-shows
04Administrative teams spending hours chasing payments

Built for field service companies

Whether you operate one technician or a growing team, PreDispatch handles customer communication, technician dispatching, and upfront payment collection.

Locksmith Companies
HVAC Contractors
Plumbing Companies
Electrical Contractors
Garage Door Services
Appliance Repair Businesses
Mobile Mechanics
Towing Companies
Property Maintenance Providers
General Field Service Organizations

What makes PreDispatch different

Get paid before you dispatch
Collect service-call fees before technicians are dispatched. This reduces cancellations and ensures customers are committed to the appointment.
Customer payments →
Real-time technician tracking
Customers can view technician status updates and estimated arrival information, creating transparency throughout the service process.
Dispatch software →
Fast customer payments
Secure payment collection allows businesses to improve cash flow while reducing the administrative work of chasing money after the job.
Technician-friendly workflow
Technicians receive job assignments, status updates, and customer information in a simple mobile experience designed for field use.

Our mission

To help service businesses reduce cancellations, improve cash flow, and operate more efficiently through smarter dispatching and payment technology.

We believe service companies should spend less time chasing payments and more time serving customers.

The future of field service

As the field service industry continues to evolve, businesses need tools that go beyond scheduling. PreDispatch combines dispatch management, customer communication, technician tracking, and payment collection into a single field service management platform designed to help service companies grow with confidence.

Because the best dispatch starts with customer commitment.

Ready to see PreDispatch in action?

Start your free account today and discover how collecting payment before dispatch can reduce cancellations, improve technician utilization, and increase profitability.