PreDispatch was created to solve one of the biggest problems in field service: technicians driving to jobs that never happen. We help service companies collect service-call payments before dispatching — so every trip is worth taking.
Every day, service businesses lose money to cancellations, no-shows, and customers who aren’t fully committed to the appointment. Most field service software focuses on scheduling and dispatching — very few address the financial commitment required before sending a technician.
That’s where PreDispatch is different. Our platform helps companies collect payment first — reducing wasted trips, improving cash flow, and helping businesses operate more efficiently.
After years working in mobile service industries, we saw the same challenge repeated across multiple trades.
Whether you operate one technician or a growing team, PreDispatch handles customer communication, technician dispatching, and upfront payment collection.
We believe service companies should spend less time chasing payments and more time serving customers.
As the field service industry continues to evolve, businesses need tools that go beyond scheduling. PreDispatch combines dispatch management, customer communication, technician tracking, and payment collection into a single field service management platform designed to help service companies grow with confidence.
Start your free account today and discover how collecting payment before dispatch can reduce cancellations, improve technician utilization, and increase profitability.