PreDispatch helps service companies collect payments before dispatching technicians, reducing cancellations and protecting technician drive time.
From the first ring to a dispatched truck — in four steps, under two minutes
Customer calls or books online for service.
Stripe payment link captures the service-call fee upfront.
Tech is auto-dispatched with full job details on the mobile app.
Customer signs, labor is billed in-app, payout hits your bank.
Customer calls or books online for service.
Stripe payment link captures the service-call fee upfront.
Tech is auto-dispatched with full job details on the mobile app.
Customer signs, labor is billed in-app, payout hits your bank.
A simple payment confirmation step transforms the entire dispatch operation.
PreDispatch fits any service trade where a truck rolls and time-on-site costs money.
One platform that handles your whole operation. See full feature list →
By requiring the service-call fee to be paid before a technician is dispatched, customers self-select for serious jobs. Most last-minute cancellations come from low-commitment callers — a small upfront payment filters them out. Shops typically see a 60–80% drop in last-minute cancellations within 30 days.
Yes — this is the core of PreDispatch. The moment a job is created, a Stripe-secured payment link is sent to the customer via SMS or email. They tap once, pay, and the technician is dispatched automatically. No paperwork, no phone-and-card dance, no chasing.
Technicians get jobs in their mobile app the instant payment clears. Each job ticket includes customer details, address, the prepaid amount, job notes, and a one-tap navigation link. Status updates (en-route, arrived, complete) sync back to dispatch in real time.
Yes — locksmiths are one of our most common trades. Lockouts, rekeys, and emergency calls are exactly the kind of jobs PreDispatch was built for. See locksmith software for trade-specific details.
Yes. The dispatch board shows live technician status (available, en-route, on-site, complete) and live GPS so you can see who is closest to a new call. Average dispatch time on PreDispatch is 6 minutes from call to truck rolling.
Yes. Customer CRM (history, notes, payment status), drag-and-drop scheduling, quotes & invoices, SMS/email notifications, and reporting are all included on Pro and Enterprise plans. No add-on fees. See features for the full list.
Use PreDispatch to reduce cancellations, collect payments before dispatch, and manage your service business more efficiently.
