LOCKSMITH SOFTWARE

Locksmith Software That Helps You Get Paid Before Dispatch

PreDispatch helps locksmith companies reduce cancellations, collect service-call payments upfront, manage technicians, and organize customer jobs from one modern field service software platform.

locksmith software

Stop Losing Money on Canceled Locksmith Calls

Locksmith companies lose time and profit when customers cancel after technicians are already driving out. PreDispatch helps confirm serious customers before dispatch by collecting the service-call payment upfront.

No-shows waste technician time

Protect your team from wasted trips, unpaid drive time, and schedule gaps.

Fake calls hurt your dispatch board

Confirm customer intent before assigning a locksmith technician.

Unpaid service calls reduce profit

Collect the service-call fee before your technician starts driving.

A Payment-First Workflow for Locksmith Companies

Instead of hoping the customer is serious, PreDispatch lets your office confirm the customer before dispatch. That means fewer wasted trips and more protected revenue.
1
Customer requests locksmith service
Emergency lockout, car key, rekey, ignition, or commercial job.
2
Send a secure payment link
Collect the service-call payment before sending the technician.
3
Dispatch with confidence
Your technician receives a confirmed job with payment status.
PREDISPATCH
Send service-call payment before dispatch.
Payment Request
$45
Customer
Verified
Job
Ready to dispatch
Dispatch Technician
PreDispatch — Watch a Paid Job Land
LIVE · WATCH A PAID JOB LAND

From SMS to en route
in under 90 seconds.

This is a real PreDispatch job animating in real time. The customer pays on the left, the dispatch board on the right fills itself in — verification, technician assignment, status — without anyone touching a keyboard.

00 · 10 SMS received
Processing payment…
via Stripe · $45.00
Payment Successful
$45.00
JOB-4831 · Car key
Paid with
VISA •••• 4242
Close
TODAY'S DISPATCH
Confirmed Locksmith Job Pending Locksmith Job
PENDING PAID
SERVICE CALL · JOB-4831
$0.00 awaiting customer
Customer verified Ready to dispatch
TECHNICIAN
Awaiting
M
Mark L.
2.1 mi · 14 min
STATUS
Awaiting payment
Dispatching…
En Route
CUSTOMER REQUEST
Car key replacement
823 Cedar St · 2014 Civic

Everything Locksmith Companies Need to Dispatch Smarter

A clean software platform for dispatching, payments, CRM, technicians, quotes, and customer communication — built around how locksmith companies actually work.

Smart Dispatching

Assign locksmith jobs, track service details, and manage calls from one simple dashboard.

Prepaid Service Calls

Collect service-call payments before dispatching technicians to reduce cancellations.

Customer CRM

Store customer history, notes, invoices, and locksmith service records automatically.

Technician Management

Manage locksmith technicians, schedules, and dispatch assignments in real time.

Quotes & Invoices

Send locksmith estimates, invoices, and payment requests directly from the platform.

Real-Time Notifications

Notify admins, technicians, and customers when jobs or payments are updated.

Built for Real Locksmith Companies

PreDispatch was designed around the real-world workflow locksmith companies deal with every day — emergency calls, mobile technicians, service-call fees, customer approvals, and fast dispatch decisions. Real locksmith software made from locksmiths in the field. 

LockoutsCar KeysRekeysCommercial Jobs
Emergency Lockout
Paid service call · technician ready
Car Key Replacement
Customer verified · quote sent
Commercial Rekey
Scheduled · invoice ready

Not Just Another Generic Dispatch Software

Most platforms help you manage jobs after the customer says yes. PreDispatch helps you confirm the customer before your locksmith technician drives out.
Generic Dispatch Software
• Basic scheduling tools
• Standard invoicing
• No payment-first workflow
• Still vulnerable to cancellations
• Not designed around locksmith calls
PreDispatch
✓ Payment before dispatch
✓ Locksmith-focused workflow
✓ Customer confirmation system
✓ Technician drive-time protection
✓ Revenue-first dispatch process
Start Reducing Locksmith Cancellations Today
Use PreDispatch to collect service-call payments upfront, dispatch technicians smarter, and protect your locksmith business from wasted trips.
Start Free Trial
QUESTIONS, ANSWERED

Locksmith Software FAQs

PreDispatch helps locksmith companies reduce no-show calls, collect lockout deposits before dispatching technicians, and run 24/7 emergency service operations more efficiently.

PreDispatch helps locksmiths cut down on no-shows by collecting the service-call fee or lockout deposit before a technician is dispatched. This filters out non-serious callers, protects technician drive time, and ensures every dispatched job is a paying customer.
Yes. Customers can securely pay the service-call fee, lockout deposit, or full ticket online from their phone before a locksmith is dispatched. This eliminates payment disputes on-site and helps your techs focus on the work, not the collection.
Yes. PreDispatch is purpose-built for mobile locksmith businesses, including 24/7 emergency lockout services, automotive locksmiths, residential rekeys, commercial work, and after-hours dispatch. After-hours surcharges and emergency pricing can be configured per service type.
Yes. Locksmith technicians can receive job assignments on their phones with customer details, lockout type, vehicle or property info, navigation, and live status updates. Techs can mark "en route," "on-site," and "complete" with one tap from the field.
Yes. Dispatchers can view all active technician locations on a live map and assign the closest available locksmith to a new call. This shortens ETAs on emergency lockouts, reduces fuel waste, and helps you close more jobs per day with the same crew.
Yes. You can configure service codes for every common locksmith job — car lockouts, house lockouts, ignition replacement, key fob programming, rekeys, master key systems, lock installs, and safe work. Each service can have its own pricing, deposit rules, and surcharges.
Yes. PreDispatch processes payments through Stripe with PCI-compliant security and works alongside common bookkeeping platforms like QuickBooks for invoicing and accounting reconciliation — so your locksmith business stays organized without double data entry.
Most locksmith businesses are live within a day. Setup includes adding technicians, configuring your service codes and pricing, connecting Stripe, and launching your customer-facing booking link. No long implementation or contract required.
Yes. For larger jobs like full-property rekeys, master key systems, or commercial lock installations, you can send a digital quote that customers review and approve online — with an optional deposit collected up front before the work is scheduled.
Because the service-call fee or lockout deposit is collected upfront, you're protected from last-minute cancellations. Your refund and cancellation policy can be configured per service — so wasted drive time is paid for and your technicians never roll for free.
Yes. Locksmiths lose significant revenue to ghost calls — customers who find another solution before the tech arrives. PreDispatch eliminates this by collecting payment or a deposit before dispatch, so every truck roll is committed and paid for.