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MOBILE MECHANIC DISPATCH SOFTWARE

Mobile Mechanic Dispatch Software That Gets the Service-Call Fee Paid Before Your Tech Rolls

PreDispatch is mobile mechanic dispatch software for mobile auto repair businesses. Every no-start, battery, brake, and diagnostic call gets a Stripe payment link, and your mechanic rolls only after the service-call fee clears. Setup in minutes.
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Mobile mechanic working under the open hood of a car outdoors, mobile mechanic dispatch software

Stop driving to mobile repair calls that cancel

You know this call. A car won’t start in a parking lot and the driver calls three mobile mechanics. Your mechanic loads the van and heads out, and halfway there the driver gets a jump from a friend or books a tow and stops answering. That’s drive time, fuel, and a service slot you don’t get back. Good mobile mechanic dispatch software flips the order: the service-call fee clears first, then the mechanic rolls, so shoppers drop out before anyone leaves the shop.

The customer pays first

PreDispatch changes the order of operations: the service-call fee is paid, and then you dispatch.

Serious callers pay in a few taps

Callers who are serious pay in a few taps.

Shoppers drop out early

Callers who are still shopping drop out before your tech leaves.

How our mobile mechanic dispatch software handles a no-start call

With PreDispatch mobile mechanic dispatch software, every no-start, battery, brake, and diagnostic call gets a Stripe payment link by text and email, and your mechanic rolls only after the service-call fee clears. Dispatchers see paid jobs on one board, techs get the address and prepaid amount in the app, and owners keep the day filled with callers who already paid. See the full flow on how PreDispatch works.
1
The customer calls or books online
No-start, battery, brakes, check-engine diagnostic, or fleet maintenance job.
2
Send a prepaid link
PreDispatch texts and emails a Stripe-secured payment link for your service-call fee or diagnostic deposit.
3
The fee clears and your tech is dispatched
The job lands in the tech’s app with address, prepaid amount, notes, and navigation. Then the customer signs, labor is billed in-app, and payout goes to your bank.
PREDISPATCH
Send service-call payment before dispatch.
Payment Request
$45
Customer
Verified
Job
Ready to dispatch
Dispatch Technician
ILLUSTRATIVE EXAMPLE

A $45 service-call fee paid by link
before the tech rolls.

Example (illustrative): the $45 service-call fee is paid by link, the job shows “Customer verified, Ready to dispatch,” and the technician gets the ticket with payment status already confirmed.

00 · 10 SMS received
PreDispatch
now · sms
Acme Mobile Mechanics via PreDispatch
JOB-4831 · No-start diagnostic · $45.00
Pay & confirm:
pdis.app/p/4831
Confirm payment
$45.00 USD
Pay $45.00
Payment Successful
$45.00
JOB-4831 · No-start
Paid with
VISA •••• 4242
Close
TODAY'S DISPATCH
Confirmed Mechanic Job Pending Mechanic Job
PENDING PAID
SERVICE CALL · JOB-4831
$0.00 awaiting customer
Customer verified Ready to dispatch
TECHNICIAN
Awaiting
M
Mark L.
2.1 mi · 14 min
STATUS
Awaiting payment
Dispatching…
En Route
CUSTOMER REQUEST
No-start diagnostic
823 Cedar St · 2014 Civic

Everything a mobile mechanic business needs to dispatch and get paid

PreDispatch mobile mechanic dispatch software gives owners, dispatchers, and technicians each the view they need: a live map for routing, prepaid job tickets, CRM history, online quotes, and in-app labor billing. Start with the 14-day free trial (up to 30 jobs and 2 technicians), then move to Pro at $75/mo plus 4% per prepaid service call when volume grows — with unlimited technicians and no per-seat fees. Explore every tool in the PreDispatch feature list.

Smart Dispatching

Jobs go to techs once payment clears. A live map shows where your techs are, so you can assign the closest mechanic.

Prepaid Service Calls

Stripe payment link by SMS or email before dispatch. Powered by Stripe, PCI DSS compliant.

Customer CRM

Customer details and job history in one place.

Technician App

Techs share location, update statuses (en route, arrived, complete), and navigate from the app.

Quotes & Invoices

Online quote approval, auto-expiring unpaid quotes, labor billed in-app.

Real-Time Notifications

Status updates sync back to dispatch in real time.

Built for the calls mobile mechanics actually run

No-starts and batteries: collect the service-call fee before a mechanic drives out to a parking lot or driveway. Diagnostics: confirm the customer and payment before committing a tech and van across town. Brakes and repairs: send a quote the customer approves online before you schedule the work. Fleet accounts: keep every vehicle, job, quote, and invoice in one CRM record. After-hours calls: set surcharges by job type with Pro custom pricing rules so the rate matches the urgency. Owners running mobile mechanic dispatch software this way keep mechanics on paid roadside work instead of empty drive-outs.
No-StartsBrakesDiagnosticsFleet Service
No-Start Diagnostic
Paid service call · mechanic ready
Brake Job
Customer verified · quote sent
Fleet Maintenance
Scheduled · invoice ready

PreDispatch vs. generic dispatch software

Generic tools schedule first and collect later. PreDispatch mobile mechanic dispatch software collects the service-call fee before your tech rolls, so canceled no-start and battery calls stop burning drive time. Card processing follows published Stripe pricing; Stripe fees sit on top of the 4% platform fee on Pro. Read more about collecting payment before dispatch.
Generic dispatch tools
• Schedule first, collect later
• Tech drives out on an unconfirmed call
• Collecting at the door
• Separate payment step
PreDispatch
✓ Service-call fee collected before dispatch
✓ Tech gets a job that’s already paid
✓ Customer pays from their phone by link
✓ Stripe payment link built into the job
Stop dispatching to calls that never pay
Collect the service-call fee before your tech rolls with PreDispatch mobile mechanic dispatch software. Start with the 14-day free trial (up to 30 jobs per month), or go to Pro for $75/mo plus 4% per prepaid service call. It pays for itself in one call. No contracts, cancel anytime. PreDispatch also runs locksmith, HVAC, plumbing, towing, garage door, appliance repair, and electrician dispatch.
Start your 14-day free trial
QUESTIONS, ANSWERED

Mobile Mechanic Dispatch Software FAQ

Answers about mobile mechanic dispatch software: prepaid dispatch, pricing, the free trial, and payments.

As mobile mechanic dispatch software, PreDispatch sends the customer a Stripe-secured payment link by text and email as soon as the job is created. Your mechanic is dispatched after the service-call fee clears, so drivers who are still calling around, or who get a jump or a tow instead, drop out before anyone starts driving.
Yes. The customer pays the service-call fee, diagnostic deposit, or full ticket from their phone through the payment link before a mechanic is dispatched. Your mechanic arrives knowing the job is paid, so there is no collecting at the door.
With PreDispatch mobile mechanic dispatch software, technicians get the job in the app once payment clears. The job ticket includes the customer details, address, prepaid amount, job notes, and a one-tap navigation link. En route, arrived, and complete statuses sync back to dispatch in real time.
Starter is a 14-day free trial that starts when you sign up, with up to 30 jobs per month, up to 2 technicians, prepaid service calls, and basic reporting.
Pro is $75 per month plus 4% per prepaid service call, with unlimited technicians and no per-seat fees. Stripe's standard card-processing fees are charged separately, on top of the 4% platform fee. Elite has custom pricing: email support@predispatch.com or call (808) 400-1589. Compare plans on PreDispatch pricing. No contracts, cancel anytime.
Yes. The Starter plan is a 14-day free trial that starts when you sign up. It covers up to 30 jobs per month, up to 2 technicians, prepaid service calls, and basic reporting, so you can run real no-start, battery, and brake calls through the mobile mechanic dispatch software before choosing a paid plan.
Yes. Payments are processed by Stripe, which is PCI DSS compliant. Stripe's standard card-processing fees are charged separately, on top of the 4% platform fee.
Yes. You can send quotes that customers approve online, and unpaid quotes expire automatically after the window you set. When the job is done, the customer signs, labor is billed in-app, and the payout goes to your bank.
Not on Pro. Pro includes unlimited technicians with no per-seat fees, so adding a tech does not raise your monthly price. Starter covers up to 2 technicians during the 14-day trial, and Elite also supports unlimited technicians.
Run real calls through the 14-day Starter trial. Check how fast a caller gets the payment link, what the dispatcher sees before and after the fee clears, what the tech's job ticket includes, and how a quote is approved online. For a full checklist, read How to choose the best software for field service management.
Pro adds advanced reporting, priority support, custom pricing rules, and unlimited technicians with no per-seat fees. Elite is custom-priced and adds a dedicated account manager, custom integrations, phone masking, and AI automatic dispatch.
Still have questions? Talk to the PreDispatch team →