Field service CRM software that keeps every caller, prepaid fee, note, and completed job searchable — so dispatch and technicians never work blind.
When a call comes in, PreDispatch creates or matches the customer profile and opens the job. You see prior addresses, notes, prepaid history, and open quotes without flipping between spreadsheets and text threads. Search finds people by name, phone, or address so repeat customers get faster service. That is what field service CRM software should do for a busy dispatch desk.
Field service CRM software from PreDispatch — part of the eight-feature platform. See the full flow on How it works.
Every prepaid service-call fee, dispatch event, technician note, and invoice lands on the same timeline. That matters when a customer disputes a fee, needs a follow-up visit, or calls back months later. Your team answers with facts instead of memory. Field service CRM software that ties history to payment keeps those answers in one place.
Moving to new field service CRM software should not need a project team. Bring an existing customer list in via CSV, connect Stripe, invite technicians, and you are ready to take live calls. Setup in minutes for most shops.
Field service CRM software in PreDispatch feeds dispatch, scheduling, quote approval, invoices, and customer notifications. Payment before dispatch writes the prepaid status back to the customer record. Technician management adds field notes when the job closes. One workspace, not five logins.
Whether you run lockouts, HVAC calls, drains, tows, garage doors, appliances, electrical service, or mobile mechanic work, the CRM shape is the same: verify the customer, collect the fee, dispatch, finish, invoice. Your trade page covers industry workflows; the field service CRM software is shared across all of them.
Starter free trial — up to 30 jobs/month and 2 technicians
Pro — plus 4% per prepaid service call
Labor fee when you bill in-app — keep what you earn
Elite — custom pricing with unlimited technicians
Stripe's standard card-processing fees are charged separately, on top of the 4% platform fee. No contracts, cancel anytime. See Pricing for the full breakdown, or email support@predispatch.com / call (808) 400-1589.
Smart dispatching that protects technician drive time and surfaces the right job to the right tech.
Collect the service-call fee upfront. Eliminate fake calls and no-shows before a truck rolls.
Customer profiles, job history, call tracking, and technician notes — all searchable in one place.
Live status tracking, route visibility, and a mobile workflow technicians actually want to use.
Drag-and-drop calendar with technician availability, dispatch slots, and automatic customer updates.
Send quotes, collect online payments, and get paid faster with branded payment links.
Send quotes that customers approve in two taps. Collect deposits before dispatching.
SMS & email updates at every step — booked, paid, dispatched, en-route, complete.
PreDispatch field service CRM software serves mobile field trades. Open your industry page:
Car lockouts, rekeys, and emergency calls — prepaid before the truck rolls.
Tune-ups, repair calls, and diagnostic fees collected before you roll.
Service calls, drain jobs, and emergencies with the call fee paid upfront.
Roadside dispatch with payment captured before the truck leaves.
Spring, opener, and off-track calls verified with a prepaid service fee.
Diagnose fee captured upfront, labor billed in-app at 0%.
Service calls and troubleshooting visits paid before dispatch.
Roadside and driveway repairs with the call-out fee prepaid.
It is the customer and job record layer: profiles, history, notes, and prepaid status that dispatch and technicians use on every call.
Yes. Import your customer list via CSV during setup, connect Stripe, and invite your technicians.
Starter is a 14-day free trial with up to 30 jobs per month and 2 technicians. Pro is $75 per month plus 4% per prepaid service call, with 0% on labor billed in-app. Elite is custom pricing and includes unlimited technicians. Stripe's standard card-processing fees are charged separately, on top of the 4% platform fee. There are no contracts and you can cancel anytime. See Pricing for the full breakdown.
Yes, but they are strongest together. Prepaid status on the customer timeline is how shops prove a caller was verified before the truck rolled.
Yes. Find customers and jobs by name, phone, or address so repeat work is faster.
Yes. Starter is a 14-day free trial with up to 30 jobs per month and 2 technicians.
Email support@predispatch.com or call (808) 400-1589.
Start a 14-day free trial of our field service CRM software — up to 30 jobs and 2 technicians. No card required. Setup in minutes.
